Please add your code at the checkout where you’ll see the ‘discount’ box. Type your code here, click ‘apply’, if it’s valid, your discount will be applied.
Please be noticed that each order can only use one code once.
We often have some great promotions. Just remember, you need to enter the discount/promo code when you are checking out as it can't be applied later.
Unfortunately, we are unable to manually enter discounts after the order has been completed.
A confirmation email will be sent to you once the order is authorized and verified. We begin preparing your order immediately after it is verified. With this sort of time frame, it makes it difficult for us to change or cancel your order.
Please ensure all details on your order are correct before confirming your checkout. In particular, we recommend double-checking your email address, delivery address and the acceptance, and accuracy, of promotional codes.
We are sincerely apologetic that there is a concern with your order. Please contact our friendly Customer Care for personalised support. (Please quote your order number with your inquiry)
Currently, we are not able to offer exchanges, so if you would like another size/style you will need to place a new order via our online store. You can then send the unwanted item(s) back to us for a refund as per Returns Policy above.
We take satisfaction in providing our customers with fast and reliable shipping and thus offer express as our standard preferred method with our reputable delivery services.
- Standard Shipping: Free shipping. Delivered about 8-15 business days with tracking number.
- Expedited Shipping: $18 for expedited shipping. Delivered about 3-5 business days with tracking number.
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.
We have put a lot of focus on making sure the items get delivered to our customers as quickly as possible. You will receive your order in 5-20 business days from the date that it is placed.
🚚 Standard Shipping: 8-15 business days with tracking number
🚚 Expedited Shipping: 3-5 business days with tracking number
We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process.
It depends on the creator and the product. All options are outlined on the product page, so look out for customization options there.
You can contact us through our contact page! We will be happy to assist you.